* Please register yourself using 'Call Assessment and Tracking System (CATS)' link available in the login page of WB e-District Portal.
* Please lodge a call in CATS using your registered userid. Central Help Desk officer will provide resolution of the call either through CATS or by calling to your registered contact no.
* While reporting the issue / problem being faced either though CATS / Help Desk Contact no., please provide the following details:
a. Service name for which the application is made
b. Application Date & Time
c. Applicant Name for the application where the problem has occurred
d. Brief description of the problem along with AIN & error screen shot.
e. CSC (VLE) userid for CSE users.
| District | Contact Person (District Project Manager,IT) |
Contact No | Email id |
|---|
| Alipurduar | Anup Kr.Das | 9002420333 | ... |
| Bankura | ... | ... | ... |
| Birbhum | Rahul Chatterjee | 7063515133 | degsbirbhum@gmail.com |
| Coochbehar | ... | ... | ... |
| Dakshin 24 Paraganas | Apurba Paul | 7044894409 | dpm.24pgssouth@wb.gov.in |
| Dakshin Dinajpur | Moulisree Pal | 9433177209 | dpm.dakshindinajpur@wb.gov.in |
| Darjeeling | Himadri Banerjee | 9007506672 | dpm.darjeeling@wb.gov.in |
| Hooghly | Mejanur Rahaman | 7076310901, 033-26812696 | it.hooghly@gmail.com |
| Howrah | Sonali Dutta | 6289102678 | howrah.edistrict@gmail.com |
| Jalpaiguri | Akkash Ali | 9647712126 | egov.jpr-wb@gov.in |
| Jhargram | DPM(In Charge) | 03221257915 | dpmedist-wb@jhargram.gov.in |
| Kalimpong | Dibakar Saha | 7001153532 | dpm-wb@kalimpong.gov.in |
| Malda | ... | ... | ... |
| Murshidabad | Sanjeev Kumar Singh | 9681699511 | dpm.murshidabad@wb.gov.in |
| Nadia | Abhijit Das | 8900193663 | nadia.egov@gmail.com |
| Paschim Bardhaman | Arnab Datta | 8981534337 | dpm.paschimbardhaman@wb.gov.in |
| Paschim Medinipur | Chandan Deb | 7063455522 | degspaschimmedinipur@gmail.com |
| Purba Bardhaman | Nabarun Bagchi | 9883661660 | dpm.bardhaman@gmail.com |
| Purba Medinipur | Pratik Kalya | 7029458072 | dpm.purbamedinipur@gmail.com |
| Purulia | Sudipta Mandal | 9681255280 | dpm.purulia@wb.gov.in, puruliait@gmail.com |
| Uttar 24 Paraganas | Ankita Goswami | 7980492679 | edisn24pgs@gmail.com |
| Uttar Dinajpur | Rajib Ghosh | 7001698162 | dpm.uttardinajpur@wb.gov.in |