West Bengal e-District

Welcome

e-District is a Mission Mode Project with the objective of making the State's services available to the citizens through a computerized system. The services may be availed of through Internet or by visiting any CSC-s (Common Service Center) or a Kiosk. It may not be necessary to visit the Government Offices for submitting the application, knowing the status or receiving certificate / license etc.

Highest Transaction Count (Jan-2019)
Application submitted	Action taken by Govt.
Hooghly:50138	Hooghly:48463

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:: West Bengal e-District HELP DESK ::

* Please register yourself using 'Call Assessment and Tracking System (CATS)' link available in the login page of WB e-District Portal.

* Please lodge a call in CATS using your registered userid. Central Help Desk officer will provide resolution of the call either through CATS or by calling to your registered contact no.

* While reporting the issue / problem being faced either though CATS / Help Desk Contact no., please provide the following details:

a. Service name for which the application is made
b. Application Date & Time
c. Applicant Name for the application where the problem has occurred
d. Brief description of the problem along with AIN & error screen shot.
e. CSC (VLE) userid for CSE users.

Central Helpdesk timing: 09:00 AM to 06:00 PM (on working days only)

Central Helpdesk Contact no. : 18003453011 (Alternate no.- 033 22901721)

:: District Level Contact Details ::

District	Email id

Purba Bardhaman	dpm.bardhaman@wb.gov.in, dpmbardhaman@gmail.com
North Dinajpur	dpm.uttardinajpur@wb.gov.in, rajibece2009@gmail.com
South Dinajpur	dpm.dakshindinajpur@wb.gov.in
Howrah	dpm.howrah@wb.gov.in, sonalicdutta@gmail.com
Hooghly	it.hooghly@gmail.com, dpm.hooghly@wb.gov.in
North 24 Paraganas	dpm.24pgsNorth@wb.gov.in, mail.ankitagoswami@gmail.com
South 24 Paraganas	dpm.24pgsSouth@wb.gov.in, ju.apurba.paul@gmail.com
Murshidabad	dpm.murshidabad@wb.gov.in, sanjeev.msit@gmail.com
Purulia	dpm.purulia@wb.gov.in, mandal.sudipta123@gmail.com
Nadia	nadia.egov@gmail.com
East Medinipur	dpm.purbamedinipur@wb.gov.in, dpm.purbamedinipur@gmail.com
West Medinipur	dpm.paschimmedinipur@wb.gov.in, chandandeb.cse2008@gmail.com
Birbhum	dpm.birbhum@wb.gov.in, degs.birbhum@gmail.com
Malda	dpm.malda@wb.gov.in, anup.das7@gmail.com
Coochbehar	dpm.coochbehar@wb.gov.in, itcoochbehar@gmail.com
Darjeeling	dpm.darjeeling@wb.gov.in, himadri_it30@yahoo.co.in
Alipurduar	dpm.alipurduar@wb.gov.in, mijanur.hossain@yahoo.com
Jalpaiguri	dpm.jalpaiguri@wb.gov.in
Bankura	dpm.bankura@wb.gov.in, souravinformation@yahoo.co.in
Paschim Bardhaman	...
Jhargram	...
Kalimpong	...

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