West Bengal e-District

Welcome

e-District is a Mission Mode Project with the objective of making the State's services available to the citizens through a computerized system. The services may be availed of through Internet or by visiting any CSC-s (Common Service Center) or a Kiosk. It may not be necessary to visit the Government Offices for submitting the application, knowing the status or receiving certificate / license etc.

Highest Transaction Count (Mar-2019)
Application submitted	Action taken by Govt.
Paschim Medinipur:85289	Paschim Medinipur:83399

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:: West Bengal e-District HELP DESK ::

* Please register yourself using 'Call Assessment and Tracking System (CATS)' link available in the login page of WB e-District Portal.

* Please lodge a call in CATS using your registered userid. Central Help Desk officer will provide resolution of the call either through CATS or by calling to your registered contact no.

* While reporting the issue / problem being faced either though CATS / Help Desk Contact no., please provide the following details:

a. Service name for which the application is made
b. Application Date & Time
c. Applicant Name for the application where the problem has occurred
d. Brief description of the problem along with AIN & error screen shot.
e. CSC (VLE) userid for CSE users.

Central Helpdesk timing: 10:00 AM to 06:00 PM (on working days only)

Central Helpdesk Contact no. : 18003453011 (Alternate no.- 033 22901721), 8372862298, 9679952002, 9836354402

:: District Level Contact Details ::

District	Contact Person (District Project Manager,IT)	Contact No	Email id

Alipurduar	Mijanur Hossain	8367871118	egovapd@gmail.com
Bankura	Sourav Sadhukhan	9007990138	dpm.bankura@wb.gov.in, souravinformation@yahoo.co.in
Birbhum	Rahul Chatterjee	7063515133	degsbirbhum@gmail.com
Coochbehar	...	...	...
Dakshin 24 Paraganas	Apurba Pal	9163576304	dpm.south24pgs@gmail.com
Dakshin Dinajpur	Moulisree Pal	9433177209	dpm.dakshindinajpur@wb.gov.in
Darjeeling	Himadri Banerjee	9007506672	dpm.darjeeling@wb.gov.in
Hooghly	Mejanur Rahaman	7076310901, 033-26812696	it.hooghly@gmail.com
Howrah	Sonali Dutta	9239283521	howrah.edistrict@gmail.com
Jalpaiguri	Akkash Ali	9647712126	egov.jpr-wb@gov.in
Jhargram	...	...	...
Kalimpong	...	...	...
Malda	Anup Kr.Das	9002420333	anup.das7@gmail.com
Murshidabad	Sanjeev Kumar Singh	9681699511	dpm.murshidabad@wb.gov.in
Nadia	Abhijit Das	8900193663	nadia.egov@gmail.com
Paschim Bardhaman	...	...	...
Paschim Medinipur	Chandan Deb	9735564652	degspaschimmedinipur@gmail.com
Purba Bardhaman	Nabarun Bagchi	9883661660	dpm.bardhaman@gmail.com
Purba Medinipur	Shaik Murtoz Hosen	8250015696	dpm.purbamedinipur@gmail.com
Purulia	Sudipta Mandal	9681255280	dpm.purulia@wb.gov.in, puruliait@gmail.com
Uttar 24 Paraganas	Ankita Goswami	9836979818	edisn24pgs@gmail.com
Uttar Dinajpur	Rajib Ghosh	7001698162	dpm.uttardinajpur@wb.gov.in

Contact Helpdesk

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